MURS Outdoor Customer Service Wireless Call Box

The MURS Outdoor Customer Service Callbox provides a fast, and easy wireless method for customers to summon a sales associate to a specific department or store location. When a customer presses the button on the Callbox, it transmits user-recordable voice messages to two-way radios, wireless intercoms, or a wireless PA system. The Callbox enhances customer service and promotes productivity of sales associates, which increases store sales.

See the applications and other products available for MURS in the MURS Application Bulletin (requires the free Adobe PDF Reader to view and print).

This Callbox solves one of the most costly problems retail store owners have. That is the loss of customers who gets frustrated when they can't find store personnel to ask questions. Frustrated customers generally leave without buying.

A recent National Retail Federation survey found “…in the previous six (6) months 62% of [all] respondents indicated…walking out of a store without making a planned purchase.” Why? “…because they could not find a sales clerk to help.” The MURS Customer Callbox Service solves this costly problem.

To further enhance staff efficiency, when an employee arrives to help the customer, a hidden reset button is pushed on the Callbox to activate an "All Clear" voice message to other personnel – permitting them to assist other customers, or tend to other duties.

The Callbox is completely wireless, and battery powered, which makes it easy to install virtually anywhere without costly remodeling.

There is no need for any external power, special wiring, expensive remodeling, airtime charges, or dedicated phone lines. Plus there’s no disruption to operations since the Callbox is completely wireless and battery operated. It can be installed anywhere in literally minutes. What’s more it can be relocated as needed in a flash.

Use the MURS Outdoor Customer Service Callbox…

• Cutting stations

• Locked cabinet displays

• Unstaffed and part-time counters or registers

• Question-intensive merchandise areas

• Outdoor departments…Lumber, Nursery, Patio

• Hard to see areas of the store

• Heavy or high merchandise areas

This Callbox is field programmable to work with almost any VHF band two-way radio. Also, if you have UHF two-way radios in your business, call us and we can get you a model that works with the UHF and even the GMRS band of frequencies. The Callbox is compatible with virtually any other brand of two-way radio, including Motorola and Kenwood.

Voice messages are recorded using a simple dial pulse telephone (you supply the telephone). You can also select the number of times and how often the Callbox will transmit the voice alert.