Wireless Callbox

When you need to communicate with people who are at an outdoor location and you can’t run wires to that location, an outdoor wireless call box is the solution. Wireless call boxes enable people to place a call for assistance to a two-way radio or other wireless intercom.

Golf Course 9th-hole Order System

On a golf course property the restaurant and bar at the club house are usually significant sources of revenue. The more golfers can be moved through, the more money can be made. One way to do that is to install an intercom system on the 9th hole that communicates back to the kitchen or bar. When golfers reach the 9th hole they simply press the button to speak with someone who can take their order.  When they get to the clubhouse, their order is waiting for them

The problem with this solution has been the huge expense and mess created by trenching to run the wire. Also, the length of the wire needed is often prohibitive since most intercom systems have a maximum wire length of around 1500 feet.

Solar Powered Golf Course IntercomThe most attractive solution is to install a wireless callbox.  A wireless callbox is essentially a two-way radio in a vandal and weather resistant housing. It can communicate with multiple base station intercoms or handheld two way radios back in the kitchen, bar, or wherever you have personnel who can take orders. One of the additional benefits of wireless is that order takers can be completely mobile so they don’t have to be tied to one location.

This system also encourages players to move faster through the final 9 holes since they know they have food waiting for them. That enables you to make more revenue from green fees as well. Also since many golfers are higher income earners who consider their time to be extremely valuable, providing faster service to them means they are more likely to take advantage of this new time-saving service.

Golf Course 9th-Hole Food and Drink Ordering System

"Everything works PERFECTLY!!!!" Chuck Harvey, Facilities Manager, Tamarack Country Club. Greenwich, CT

To increase revenue even more, you could add callboxes in different locations around the course to take drink orders that you then deliver to the golfers during play.  You could set callboxes on different channels so you know which one is calling in. Each channel represents a different location on the course. Since you want the golfers to keep moving, you ask them the shirt colors of everyone in their party so you can track them down, and you also tell them watch for the drink cart so they can flag it down.

Another advantage of the system is that it is capable of receiving NOAA weather alerts so you’ll automatically know when severe weather is approaching.  Since these callboxes are part of a complete long-range communication system, you could also use your handheld radio or base station intercoms to broadcast emergency messages to a Wireless PA system so you can warn golfers to take cover. You can use these callboxes for other emergency use as well.  Placing them in strategic locations around the course as a defibrillator deployment system could save someone’s life.

The callbox can be fully solar powered so there is no need for trenching at all and a solution can be installed in a few hours. The range on these callboxes is up to a mile or even more with the use of an external antenna.

This golf course 9th-hole order system is available at www.IntercomsOnline.com

Diagram of golf course intercom system

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Boat Dock Gas Pump Intercom System

Wireless Call Box

Wireless Call Box

At IntercomsOnline.com we quite frequently get requests from marinas who want to add an intercom system to their boat docks where the boats pull up to gas pumps for fueling.  Of course a wired intercom is usually out of the question due to the complexities of running the wire to the dock, and given the harsh environment, the wires can go bad quickly. This is why we propose a weatherproof wireless call box intercom.

A wireless call box can transmit and receive voice communication over long distances. Range is usually measured in miles, not feet so distance is seldom a limitation.  You can place a fixed base station intercom in the store, or you can have someone carrying a mobile two-way radio, or both, so someone is always available to take calls from the boat dock.

When a boater pulls up to the dock, they press the button on the callbox and they can talk to you and you to them. The instructions are printed right on the callbox so the boater knows what to do. These wireless callboxes are available in non-licensed frequencies so an FCC license is not required to operate them.

A boat dock gas pump intercom system will ensure your customers don’t have to wait around for someone to show up to help them pump gas.

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Using U.S. Two-Way Radios in Australia

Australian spectrum allocation arrangements are, at their broadest level, embodied in one statutory instrument known as the Australian Radiofrequency Spectrum Plan (ARSP). The Spectrum Plan divides the Australian radio frequency spectrum into a number of frequency bands and specifies the general purposes for which the bands may be used.

In the United States, business band radios operate in UHF frequencies of 450 – 470 MHz and VHF frequencies of 150 – 162 MHz. Both 450 – 470 MHz and 150 – 162 MHz are usable in Australia for various communications purposes which are listed in the ARSP (the Spectrum Plan). A link to the ARSP can be found at this link: http://www.acma.gov.au/webwr/radcomm/frequency_planning/spectrum_plan/aust_rf_spectrum_plan.doc.

To use these radios you would require a license to operate a radiocommunications transmitter in Australia including in the 150 MHz – 162 MHz and 450 MHz – 4 70 MHz sections of the spectrum. Under the Radiocommunications Act 1992 all radiocommunications transmitters in Australia must be licensed. There are 3 types of radiocommunications licenses in Australia, they are Class licenses, Apparatus licenses and Spectrum licenses. More information on these 3 types of licensing can be found at here: http://www.acma.gov.au/WEB/STANDARD/pc=PC_481  Radiocommunications licensing.

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Parking Lot Intercom System

Wireless Emergency Call Box

Parking lots are money makers to be sure, but it is imperative to provide good customer service to keep people coming back, which increases your profits from parking revenue.  One way to provide better customer service in lots where an attendant may be available within a mile or two, is to provide a method of communication the customer can use if he or she is having trouble.

Installing wireless call boxes in areas where customers may need assistance enables them to call a parking attendant when they need help. If they are having trouble with a pay station

or automatic parking attendant, having a call box next to the station ensures that they can reach someone if it isn’t working properly.

You could also use these callboxes to provide emergency services to your customers in the event they can’t start their car or there is someone suspicious lurking around the parking lot.

By providing extra services to your parking lot customers through a parking lot intercom system, you’ll ensure that they come back to your parking lot. That leads to increased parking lot revenue!

These wireless callboxes are available at www.IntercomsOnline.com.

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Wireless Security Gate Intercom

Wireless System Eliminates Expensive Trenching And Greatly Reduces Installation Cost

A wireless security gate intercom provides long range, 2-way voice communication to a two-way radio or wireless intercom. They can be used to open gates or doors from remote locations, which means monitoring personnel do not have to be confined to a desk.  These intercoms are also called “wireless call boxes” and are essentially long-range two-way radios in a water and vandal resistant case with some added features. There are no air-time or telephone service fees with these systems.

Wireless Intercom

Wireless Intercom

A wireless gate intercom makes it possible to quickly implement a communication system without expensive and messy trenching. These gate opening intercoms have a range of up to a mile, or even further with use of external antennas.

These call boxes use either UHF or VHF frequencies to communicate over long range. Most of these wireless frequencies require an FCC license, but the VHF version has several unlicensed frequencies. These call boxes can be programmed to be compatible with virtually any brand of VHF or UHF business band radio.

If the gate application requires unlocking a gate or door from a remote location, then a call box with a relay that can be controlled by pressing a button on a wireless intercom or two-way radio with the 2-tone encode feature is needed. A callbox with an entry keypad is also available that enables people to enter a code at the call box to open the gate or door.

When visitors press the button on the callbox it sounds a call tone on a handheld two-way radio or wireless base station intercom. Monitoring personnel can speak to the visitor and then press a bWireless Security Gate Intercom Application Bulletinutton that activates a switch output that can be used to open or close a gate, turn on a light, sound an alarm, or any application where remote control of an On/Off switch is required.

Some call boxes also have a sensor input that allows them to operate as a motion detection, tamper, or vehicle detection device. These callboxes send a warning tone when a change in the switch/sensor status is detected. One call box even has the ability to send a pre-recorded voice message when the switch status changes.

The callbox with voice messages can also play a message when someone presses its button. This could be a message that gives the caller specific instructions on what to do. These units can also send a second and different voice message alert to the monitoring central location or portable radios. This message could give the call boxes location or it could be an emergency message of some type.

If no AC power is available at the gate, these callboxes can be powered by six D-cell batteries or by a solar power system.  If AC is available, an optional AC to DC 12 volt transformer is available.

If several callboxes are in use and the location of the unit calling needs to be known, a unique numeric identifier can be transmitted to a radio that has the ability to decode this identifier. This is like having a telephone with Caller ID capability. Or if fewer than five callboxes are needed, then separate channels can be assigned for each callbox.

For wireless gate communications, a wireless intercom like the Callbox XT Outdoor Wireless Intercom offers clear wireless voice communication and remote gate unlocking, quickly, without expensive trenching and monthly air-time fees.

These products are available at www.IntercomsOnline.com.

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Wireless Access Control

Advances in wireless technology, combined with the increasing demand for reliable communication and property security systems, have led to a significant rise in the variety of wireless access control devices that are now available on the market.  These devices dramatically enhance the convenience and safety of a home or business by giving the people who live or work there the capacity to remotely control the entrances to the property and to communicate easily with people over long distances.  Investing in one of these modern, exciting and innovative products makes your property a much more enjoyable and secure place to be.

There are many advantages of installing a wireless access control system as a method of communication within a property.

They are extremely cheap and easy to install and maintain as they do not rely upon complicated and expensive underground wiring.

They are very cheap to run as there are no ongoing operating costs as there would be access control systems that use regular telephone lines.  The only costs involved after purchasing the system are occasionally changing the batteries (unless you AC or solar power them).

They are very reliable and not susceptible to outages that seem to affect the public telephone grid or to wire cuts caused by digging, rodents, or other causes.

Wireless access control systems are extremely easy to operate as they generally only involve the push of a button to facilitate direct communication with other connected devices.

There are also numerous advantages of installing a wireless access control system as a property security measure.  The wireless system means that you don’t need to alter the property in any way by digging trenches for complicated wiring.  It also means that there is no need to maintain and repair wire connections, which have a tendency to become worn and damaged over time.  Fitting property entrances with a video or voice communication system means that any visitors to the property can be easily identified prior to being granted access.  And finally, the remote control gate opening function adds an additional level of convenience by eliminating the need to manually open the entrance for guests.

There is a wide variety of wireless access control systems that can be installed in homes or businesses and technological advances have made these systems much more affordable in recent years.  Some of the most popular wireless access control systems that are currently available include the following:

The Outdoor Intercom Callbox

Wireless call box for wireless access control

Wireless Call Box

This is a heavy duty, weather resistant wireless system that provides easy communication between a callbox that is situated at a specific fixed location, and other handheld intercom devices.  It allows for long range communication between the devices over a distance of up to one-mile.  This distance can be increased with the addition of an external antenna.  These systems have become very popular for businesses where reliable and easy to operate two-way communication must be available at all times.

The Intercom Callbox with Gate Relay

This system has a lot of the same features as the Outdoor Intercom Callbox outlined above, with the addition of the “gate relay” element.  This basically means that the callbox, or any of the handheld devices that are connected to it, can be used to remotely open a gate for a visitor.  A switch output is built into the callbox that enables it to perform a range of functions where an on/off switch is used.  These situations include opening or closing a gate or magnetic door, turning on a light or sounding an alarm.

Another useful feature of these systems is the “listen in” function.  When the “listen in” button is pressed a transmitter in the callbox is activated which enables the user to listen for any sounds that are coming from the area surrounding the callbox for a period of 30 seconds.  In this way they are able to discretely monitor activity in the vicinity of the callbox location.

The Door Access System

This is quite a simple door answering and opening system that is very popular for both commercial and residential properties.  These systems generally comprise of two main components.  The first is known as the “door station” and this is fitted outside the entrance.  The second component is called the “master station” and this is fitted inside the property.  Depending upon the size and general layout of the property it may be more convenient or practical to have more than one master station.

When a visitor arrives at the door they press a button on the door station and this triggers a short alarm at the master station(s).  Someone inside the property then answers this alarm and the two parties are able to communicate with one another through the wireless device.  An optional additional feature of these systems is a door release system which enables the door to be opened remotely by the person operating the master station.

The Digital Video Intercom System

Video wireless access controlThese innovative systems use digital technology to provide the best possible monitoring of property entrances.  These systems also typically consist of two components.  The first is a wide angle lens (generally with a 170 degree view) that is fitted above the door or gate at the entrance to the property.  This unit is weather and vandal resistant.  The second component is fitted inside the property and is made up of a screen and a control panel.  This high resolution screen displays the image from the camera and the controls enable the operator to perform a wide range of functions.

The outdoor camera is triggered by a sensor alert which also activates a sound alarm within the property.  The video system uses sophisticated digital technology to allow the operator to alter the camera angle and zoom in on the subjects.  Based on the images, the operator can then chose whether to communicate with the visitor via the speaker system or to open the gate remotely and allow them to enter the property.  Both of these actions can be realized by the simple push of a button.  A significant new development in this line of products is its ability to operate in a variety of light conditions and to record and store the images for later use.

The wireless access control systems outlined above significantly improve modern homes and businesses by providing greater communication, security and remote control over the property.  Technological advances in the field of property security and wireless communication have led to an incredible new range of affordable, exciting and innovative products which will increase the value of the property, while also enhancing its security and convenience.

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OSHA Emergency Evacuation System Cost Savings

OSHA’s Environmental Health & Safety requirements can be extremely costly to implement, but there are ways to save thousands of dollars on at least parts of the requirements. If you are an employer who is required to implement an employee emergency evacuation system, also known as an employee alarm system, to satisfy one of OSHA’s standards, this article will help you do that.

The purpose of OSHA’s Emergency Evacuation Systems standard 29 CFR 1910.165 is to provide an early warning system for implementing emergency action and to give employees time to safely escape a building or area in the event of an emergency situation.

Wireless Emergency Evacuation System

Wireless Emergency Evacuation System

Below are some examples of instances that require an emergency evacuation system, including links to OSHA’s website for more information.

What is an emergency evacuation system? According to OSHA, “An employee alarm system can be any piece of equipment and/or device designed to inform employees that an emergency exists or to signal the presence of a hazard requiring urgent attention. National Fire Protection Association (NFPA) 72, National Fire Alarm Code, requires a fire alarm signal to be distinctive in sound from other signals and can not be used for any other purpose.”

The OSHA Standard goes on to say that you can use audible alarms that “include bells, horns, sirens, voice announcement systems, and other devices that can be distinguished above and apart from the normal sound level within the workplace.” They say the most effective means are voice signals or an interrupted steady sound (off and on sound).

One of OSHA’s recommendations is a “Workplace Announcement System.”  Here’s how they define that: “Speakers can be used to play a live or recorded voice message. They are often ideally suited for large workplaces where phased or guided evacuations are needed.”

See OSHA’s Employee Alarm Systems web page for more information on these requirements.

In businesses that have large buildings or cover a lot of ground, installing a wired emergency evacuation system can cost tens of thousands of dollars. What you will learn here is how to do it for a fraction of the normal cost.

The heart of this system is a Wireless PA System. A wireless PA system consists of a wireless receiver box connected to a horn PA speaker via a cable, and then some sort of wireless transmitting device, which could be a two-way radio or base-station intercom.

Someone who wants to make a page to the Wireless PA system just has to set the transmitter to the same channel as the wireless PA and then press the push-to-talk button on the transmitter.

The system has a range of up to a mile or more and the range can even be extended by adding an external antenna to either the Wireless PA, the transmitter, or both. If you have a wired PA system already, you can also get a Wireless PA System Interface device that will receive transmissions from radios and then broadcast those transmissions over your wired PA system.

There are several devices that can communicate with the Wireless PA system. The indoor or outdoor Customer Service Call Box is one of them. It  can be used as a panic button that when pressed sends a recorded message to two-way radios, base-station intercoms, or to a wireless or wired public address system.

You can record whatever message you want, or you could simply record a siren sound that plays when the button is pressed. If you have multiple areas where you need a panic button, then you’ll want to make sure you can distinguish between the recordings so you know where to send help.There are other devices you can add to your system such as Wireless Call Boxes if you have locations outside that need to broadcast emergency messages from a fixed location.

A wireless call box is essentially a two-way radio in a heavy duty water-resistant housing. When its button is pressed, the person pressing the button can talk to other hand-held radios, base station intercoms, and even the Wireless PA system.

There are some situations where placing a phone call to notify an emergency response team is just not fast or reliable enough. With a wireless call box, a simple press of a button notifies everyone that needs to know.  Probably the best way of using it would be to have it contact emergency personnel who then make pages over the employee alarm system.

Keeping your employees safe in any way you can should be a top priority of yours. Using all of these devices as an employee alarm system is one way to do that, while saving thousands of dollars over the cost of a wired system.

All of these devices can be found at www.IntercomsOnline.com .

See this blog post also: Cost Savings Example

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FCC License for Two-Way Radios

When you purchase a two way radio in the United States that operates in the business band VHF or UHF frequencies, the FCC requires that you get a license to operate them. Like all government requirements, paperwork will be involved and it can be confusing and time consuming.

Instead of going it alone through this process, we recommend that you use a licensing coordinator that handles all of the paperwork and processing.  During this process, they’ll ask some questions about your location, the radios you’re using, and how they’ll be used. Then they fill out all the forms and get them submitted to the FCC for approval.

The cost for this is usually in the $400-$700 range per frequency for a 10 year period generally.  Below is contact info for three licensing agencies that we use most often.

CARA Enterprises, Inc.
Doug Thompson
1383 Farm Meadow
Salt Lake City, UT 84117
(801) 278-9728


Atlas License Company & Data Services
Linda Simons
7202 North Shadeland Avenue, Suite 215
Indianapolis, IN 46250
(800) 252-0529

National License Corporation
9050 Briarclift Road
Indianapolis, Indiana 46256

If you want to obtain a license yourself, below is some helpful information:

How to Obtain an FCC License Yourself

Radios that operate on Private Land Mobile frequencies, are subject to the Rules and Regulations of the FCC, which requires all operators of these frequencies to obtain a station license before operating their equipment. Make application for your FCC license on FCC Forms 601 and 159. Paper copies of the form at available here: http://www.fcc.gov/forms

If you need assistance completing a form or filing information, contact the Consumer & Governmental Affairs Bureau at 1-888-CALL-FCC (888-225-5322).

You can use the online FCC Universal Licensing System to request a license at: http://wireless.fcc.gov/uls/index.htm?job=home

You must decide which radio frequency(ies) you can operate on before filling out your application. See the table below for available frequencies in the UHF and VHF business bands.

Two way radio frequencies

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Wireless IP Intercom

When you need to extend your wireless communications across distances greater than wireless signals can travel, a wireless IP intercom will solve your problem if you have a private IP data network with the proper QoS mechanisms in place.

A wireless IP intercom extender receives transmissions from your two way radios or wireless base intercoms and then it converts it to a signal that can be transmitted across your network via a Radio Gateway or RoIP Router.

If the radios on both ends are incompatible such as one side uses VHF and the other side uses UHF radios, you can use these devices to convert the transmissions. You simply use the model of wireless IP adapter that matches the frequencies you are using on either end. These intercoms can be programmed to work with virtually any brand of VHF or UHF business band radio.

You can find these wireless IP intercom units at http://www.IntercomsOnline.com

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Wireless Intercoms in Canada

We quite frequently get requests for our MURS intercoms from people in Canada. Unfortunately we cannot ship these to Canada since they use a frequency that is used by government agencies for emergency purposes. MURS is schedule to be approved in Canada in 2014 though.

Some of our wireless products (Callboxes and base stations) do have IC approval (Canada’s equivalent of the FCC).  As part of that, radios we ship directly to Canada must have only the specific agreed upon frequencies available for field programming.

In other words, we have models that have a default freq. of 151.0550 MHz and 151.1150 MHz available for the customer to select between.

Note that there will be a few days delay on shipping these units out since we have to program them.

You can call IntercomsOnline.com and ask to speak to a product expert on which intercom you can use.


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